PRIVACY POLICY AND DATA USE

1. WHO ARE WE?
We are WOLFIEK GROUP, specialists in air rifles, and we process your personal data as joint controllers. This means that we are jointly responsible for how we use and protect your data.

2. WHAT DO WE USE YOUR DATA FOR?
We use your data (obtained online or in person), for purposes such as managing your registration as a user, processing product or service purchases, answering your queries, and, if requested, sending personalized communications.

3. WHY DO WE USE THEM?
We are authorized to process your data for several reasons. The primary reason is to execute the contract you accept with us when registering or making a purchase. Additionally, we use your data to respond to queries and send newsletters that you have requested.

4. WHO DO WE SHARE YOUR DATA WITH?
We share your data with service providers who assist us, including companies within our group or external collaborators with whom we have agreements.

5. YOUR RIGHTS
You have the right to access, rectify, or delete your personal data. In some cases, you also have other rights, such as objecting to the use of your data or requesting data portability. We invite you to read our complete Privacy and Cookies Policy below for detailed information about your rights.

In this Privacy and Cookies Policy, you’ll find relevant information about the use of personal data collected from clients and users, irrespective of whether you interact with us online or in person.

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1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The responsible parties for processing your data are:
Wolfiek Group and Wolfiek Partners, a company operating in Spain selling compressed air products and accessories.

• Postal Address: Pallars 101, 1-1, Barcelona, Spain
• Data Protection Officer Email: info@wolfiekgroup.com

2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on the products, services, or features you wish to access, we may need to process various data, including:

• Identification Data: Name, surname, image, language, country, contact information, etc.
• Economic and Transactional Information: Payment details, purchase history, orders, returns, etc.
• Connection, Geolocation, and Navigation Data: Location data, device identification, etc.
• Commercial Information: If you are subscribed to our newsletter.
• Preferences and Tastes: Data regarding your preferences for personalized services.

Some data fields will be mandatory, and failure to provide them might prevent you from registering or enjoying specific services or features.

PURPOSES FOR DATA PROCESSING:

1. To Manage Your Registration and Identification as a User of the Platform
If you register as a user, we process your data to identify you and give access to the platform's functionalities. You can cancel your account at any time by contacting Customer Service.

2. Sales or Service Contract Fulfillment
We process your data to:

• Contact you regarding updates, communications, or quality surveys.
• Manage your payment and prevent fraud.
• Handle changes, returns, or product availability queries.
• Provide billing and invoices for purchases.

3. Customer Service
We use personal data to manage and resolve requests through customer service. Calls may be recorded for quality assurance.

4. Marketing Purposes

• We personalize our services and recommend products based on your profile (e.g., purchase and browsing history).
• If you subscribe to our newsletter, we will send you personalized communications. You can unsubscribe at any time.
• We may show you personalized advertising based on your browsing habits.
• We analyze and enrich your data to improve user interaction and promotional efforts.

5. Usability and Quality Analysis
We analyze data to understand user interactions and improve services, conducting quality surveys and actions to improve user satisfaction.

3. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis depends on the purpose:

1. User Registration: Necessary to execute the terms of the Website and App.

2. Sales/Services Contract: Necessary for contract execution and to offer location-based services, prevent fraud, and comply with legal obligations.

3. Customer Service: Based on our legitimate interest to respond to your requests.

4. Marketing: Based on your consent. You can withdraw it at any time.

5. Usability and Quality Analysis: Based on our legitimate interest in improving the user experience.

4. HOW LONG WILL WE KEEP YOUR DATA?

• User Registration: Until you cancel your account.
• Sales/Services Contract: For the duration needed to manage purchases and any related issues.
• Customer Service: As long as necessary to resolve your query.
• Marketing: Until you unsubscribe.
• Usability and Quality: Only during specific actions or surveys, or until data anonymization.

5. WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

We may share your data with Wolfiek Group entities and third-party service providers that assist us in providing services, such as financial institutions, fraud detection companies, logistics providers, and marketing agencies.

6. WHAT ARE YOUR RIGHTS WHEN PROVIDING US WITH YOUR DATA?

You have the right to:

• Access your personal data.
• Rectify any incorrect information.
• Delete data no longer necessary.
• Limit the processing of your data.
• Withdraw consent at any time.

For more information, please contact us at info@wolfiekgroup.com.

7. WHAT HAPPENS IF YOU PROVIDE DATA OF THIRD PARTIES?

If you provide data of third parties (e.g., sending a gift card), ensure that the person has been informed of how we will process their data.

8. CHANGES TO THE PRIVACY AND COOKIES POLICY

We may update this policy, and we will inform you of significant changes through various means, including notifications on the platform or emails.

9. INFORMATION ABOUT COOKIES

We use cookies to enhance your browsing experience. You can manage cookies in your browser settings or through our Platform. For more information, please refer to our Cookies Policy.

COOKIES POLICY

Our Cookies Policy outlines the use of cookies and similar technologies to improve user experience and display personalized advertisements.

What is a Cookie?
A small text file that stores information about your browsing habits on your device.

Types of Cookies:

• Own Cookies: Sent from our platform.
• Third-party Cookies: Sent from third parties.
• Strictly Necessary Cookies: Essential for platform functionality.
• Personalization Cookies: Tailor user experience.
• Analysis Cookies: Help us understand user behavior.
• Behavioral Advertising Cookies: Show personalized ads based on your profile.

For detailed cookie settings and further information, please consult our Cookies Policy on the Platform.