Last updated: July 25, 2025

Wolfiek Shop operates this website and online store, along with all related tools, features, content, products, and services (together, the “Services”), to provide you with a seamless shopping experience. Our store is hosted on Shopify, which allows us to deliver these Services. This Privacy Policy explains how we collect, use, and share your personal information when you interact with, visit, or purchase from the Services. In case of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will take precedence regarding personal data.

Please read this Privacy Policy carefully. By using the Services, you agree to the collection and use of your personal information as described here.

Personal Information We Collect

“Personal information” refers to any data that identifies you or can reasonably be linked to you. It excludes anonymous or fully de-identified data. Depending on your use of the Services, location, and applicable law, we may collect:

• Contact information: name, billing/shipping address, email, and phone number.
• Financial information: payment card details, account data, transaction records, and confirmations.
• Account information: username, password, preferences, settings, and security details.
• Transaction data: products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, plus purchase history.
• Communications: messages, inquiries, and customer support interactions.
• Device data: browser type, device type, IP address, network info, and unique identifiers.
• Usage data: how and when you interact with our Services.

How We Obtain Personal Information

• Directly from you: when you create an account, place orders, or provide information.
• Automatically: through your device using cookies and similar technologies.
• From service providers: third parties acting on our behalf.
• From partners or third parties: when needed to operate and enhance the Services.

How We Use Personal Information

• Service operations: processing orders, managing accounts, remembering preferences, handling returns, and offering personalized recommendations.
• Marketing: sending promotional communications and displaying relevant ads based on your activity.
• Security and fraud prevention: protecting accounts and detecting unauthorized activity.
• Customer support: responding to inquiries and assisting with issues.
• Legal compliance: fulfilling legal obligations and enforcing policies.

How We Share Personal Information

• With Shopify and trusted vendors for payment processing, fulfillment, shipping, analytics, and technical support.
• With business or marketing partners for advertising purposes. You may opt out here.
• When you request or consent, such as for delivery services or social media integrations.
• Within our corporate group or affiliates.
• During business transactions or to comply with legal obligations.

Our Relationship with Shopify

Shopify hosts our Services and may process personal data to support and improve functionality. Your information may be shared with Shopify and third parties outside your country to provide these Services. Shopify may also use data for personalization and advanced features. For details, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Links and Websites

Our Services may include links to external websites. We are not responsible for their privacy practices or security. Please review their policies before sharing personal information. Interactions with social platforms or widgets may make your information visible to others.

Children’s Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from anyone below the legal age of majority. Parents or guardians may contact us to request deletion of a child’s data. We do not sell or share personal information of individuals under 16.

Data Security and Retention

We implement safeguards to protect your personal information, but no system can guarantee complete security. We retain data only as long as necessary for account management, service delivery, legal compliance, dispute resolution, or policy enforcement.

Your Rights

• Access: request a copy of your personal data.
• Correction: update inaccurate or incomplete information.
• Deletion: request removal of your personal information.
• Portability: request transfer of your data where applicable.
• Opt-out of advertising: depending on location, opt out here.
• Manage communications: unsubscribe from promotional emails at any time. Transactional emails will still be sent.

UK and EEA residents: You may object to or restrict certain processing or withdraw consent. We may verify your identity before fulfilling requests. Authorized representatives may act on your behalf with proper authorization.

Complaints

If you have concerns about data handling, please contact us. You may also contact your local data protection authority. For EEA authorities, see here.

International Data Transfers

Your personal information may be stored, processed, and transferred across borders. Transfers outside the UK or EEA use recognized safeguards, such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or procedural changes. Updates will be posted here with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please submit a request. Wolfiek Shop acts as the data controller for your personal information.